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Contact & FAQ

Questions before you order?

All orders, order tracking, and direct messages to us go through Etsy — it's the quickest way to reach us and keeps everything in one place.

Message us on Etsy

The fastest way to ask about a custom order, check turnaround times, or query an existing order.

Visit our Etsy shop

Follow along

New designs and workshop updates, posted regularly.

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The Olive Board Company is a trading name of Natalie Muskett, Maldon, Essex, United Kingdom.

Frequently asked

Where can I place an order?+

All orders are placed through our Etsy shop, TheOliveBoardCo. This site is here to show you the collection and our story — checkout happens on Etsy.

Do you ship outside the UK?+

Yes — we currently sell mainly to customers in the UK and the US, with plans to reach more of the world as the shop grows. Check the shipping details on each Etsy listing for the most current options and costs.

Can I personalise any board?+

Most of our boards can be personalised with a name or date. Personalisation options vary by board, so check the individual Etsy listing for what's available.

How do I look after my board?+

Hand wash, dry straight away, and oil it regularly with a food-safe board oil. Full details are on our Board Care page.

I have a question about my order — who do I contact?+

Message us directly through Etsy — it's linked to your order and the quickest way for us to help.

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See current boards, sizes and personalisation options on Etsy.

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